Wanted Assistant General Manager for a leading distributor for arcade games, bowling alleys and other such amusement equipment

Wanted Assistant General Manager for a leading distributor for arcade games, bowling alleys and other such amusement equipment for the past 15+ years

Our Client is a well established brand in the Indian amusement Industry  and  has wide ranging clients  such as Reliance India limited  ,Cinemax India  Ltd , Prasad  IMAX , Piramal group etc. and have taken part in leading industry exhibitions and given advt. in industry magazines and have more than sufficient enquiries

Assistant General Manager- (M) Job Description 
  • Develop a culture of actively seeking feedback from customers on a regular basis, get to know the regular guests and acknowledge repeat custom
  • Agree and implement actions to continuously improve the guest experience
  • Ensure customer requests and feedback, both verbal and written are responded to promptly and efficiently
  • Managing Sales and Conversion
  • Support the implementation of revenue generation initiatives
  • Maximize incremental sales opportunities by adding customer value at every opportunity
  • To provide a clear handover during shift changes and ensure each shift is reviewed and handovers/briefings are carried out
  • Assisting in management/running of staff meetings, ensuring the team are fully briefed and action points are recorded and achieved
  • To ensure all staff are well briefed on their responsibilities and are given constant supervision and motivation on all aspects of their work.
Key Responsibilities:
  • Review and communicate financial information to assist in proactive and timely decision making
  • Manage monthly stock-takes and review results and variances with relevant departments
  • Control costs without compromising standards and customer experience
  • Strict control of stock through the management of wastages, correct practice and procedures behind the bar and on the floor
  • Support the management of all employees’ performance in line with job descriptions, giving regular feedback and appraisals.
  • Develops accurate and aggressive long and Short – range financial objective consistent with the company mission statement.
  • Prepares financial reports for management that clearly explain operational effectiveness, trends and variances.
  • Deals with the general public, customers, employees, government officials with tact and courtesy .
  • Accepts full responsibility for managing an activity.
Knowledge and Skill Requirements :
An assistant general manager has to have knowledge of management principles, accounting and human resource policies along with state regulations and norms pertaining to the business. They should also have in-depth knowledge of all the company policies and procedures. AGMs should know how to budget company finances and resources. They need to be knowledgeable about ways to promote team work and employee morale. An AGM should also have information on team building activities and be a good orator.
The assistant general manager also has to conduct meetings and training sessions to ensure effective workforce management. They are well compensated for the responsibilities they undertake and generally candidates with an MBA degree are hired on these positions.

Send resume to: nsugavanam@gmail.com or sugaemployment@gmail.com

Contact N.Sugavanam. SUGA Employment Services, ( a Division of SUGA Consulting Services), Office No,26, TNHB Complex, 180, Luz Church Road, Mylapore, Chennai - 600004

Mobile: Airtel: 99400-58497, BSNL: 94454-37117, Vodafone: 91768-71191, 99623-11627, 91766-11627